Friday, August 07, 2020

Cáit Gleeson, General Manager, Gleesons of Roscommon.

Gleesons Roscommon has just won a TripAdvisor Travellers’ Choice Award putting them in the top 10% of hotels worldwide. This is a significant tribute for the family-run Roscommon Town business located in a restored 1872 listed building. TripAdvisor is the biggest travel review website in the world with a staggering 200 million user reviews.

The Travellers’ Choice award was established in 2002 and is the highest honour TripAdvisor can bestow. Based on millions of reviews and opinions from travellers from around the world, the annual award recognises the very best tourism establishments in terms of service, quality, customer satisfaction and more, across a range of categories. Each year, TripAdvisor comb through reviews, ratings, and saves from travellers everywhere, and use that information to award the very best. It’s an exclusive group, and one Gleesons are very proud to be part of.

“This really is a massive achievement for us,” said Cáit Gleeson, General Manager, Gleesons Roscommon. “Our whole team works very hard to give every guest the best possible experience and this is confirmation that our guests appreciate it and enjoy their stay with us. As the name suggests, the Travellers’ Choice award is determined by travellers themselves and the reviews they write. It is particularly rewarding during these difficult Covid-19 pandemic times.”

During the enforced closure, Gleesons took the opportunity to do renovations and refurbishment of The Manse Restaurant, Gleeson’s Café and the reception area. An additional attraction is a brand new Whiskey Bar. The entire building has been reorganised to meet and exceed Covid-19 requirements.

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