Sunday, October 18, 2020

Postman Vincent Frawley announcing An Post Community Focus ,including Free postage to and from Nursing and Care homes. Pic. Maxwells


An Post has announced ‘Community Focus’, an expanded range of post office and postal delivery supports for customers and communities to help everyone stay connected now and into the future.

An Post Community Focus is a range of supports for customers, most particularly for older and vulnerable people who are living alone:

Postage to and from Nursing and Care Homes:  Recognising the increasing restrictions across the country and to bring a little joy, An Post will ensure free delivery of all card and letter mail posted to and from residents of nursing and care homes in the State.  By writing FREEPOST where the stamp normally goes, An Post will carry cards and letters without a postage stamp.

Check-In:  An Post delivery staff will continue to check in regularly with ‘seniors’ along their routes.  Family members of older or vulnerable customers can register for the free check-in service by completing the postal address and eircode of the customer  These details will be relayed directly through An Post’s digital network to the customer’s local postperson who will call to the address at the earliest opportunity.

Should any customer have a specific need for groceries, prescription etc, the postperson will link them up with ALONE, the national charity ensuring personal support to older and vulnerable people,  lined to the wider Local Authority Community Response Forum.

Postage Pick-Up for Older/Vulnerable customers:  If older or vulnerable customers are unable to get out to buy stamps for cards or letters, their postman or postwoman will pick up their mail from their home and An Post will cover the postage for them.

Newspaper Delivery:  An Post will provide same-day delivery of newspapers for older and vulnerable customers Monday to Friday.  Customers can find out more at or

Temporary Agent for Post Office Social Welfare Collection: Customers can nominate a Temporary Agent to collect their social welfare payments (eg Pension) at the Post Office.  Forms  are available at all post offices and    In addition to clear signage and social distancing measures, Post Offices have also designated 9 a.m. – 11 a.m. on Fridays as the dedicated period for seniors or vulnerable customers to collect social welfare payments and do other business.


Discounted Parcel postage for SMEs –  Full details at

Debbie Byrne, MD of An Post Retail said: “An Post is in every community in Ireland connecting people through the post and at our 950 post offices.  A friendly smile on the doorstep or welcoming greeting in the post office makes all the difference to everyone’s day and most particularly, to older or more vulnerable citizens.”


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