Uisce Éireann apologises for disruption to Roscommon customers due to burst water main

Uisce Éireann has apologised for disruption caused to water supplies in the general Cloonfad area by a burst water main.

Many householders have been left without water since early morning.

A spokesperson for Uisce Éireann, formerly known as Irish Water, told the Roscommon Herald that crews are on the ground working to restore normal water supply as quickly as possible to impacted customers on the Ballinlough/Loughglynn public water supply.

The spokesperson said that repairs to a burst water main may cause supply disruptions to some customers in Cloonfad and surrounding areas today.

Repair works are scheduled to take place until 4 p.m. this evening, Friday, July 19.

Uisce Éireann recommends that customers allow two to three hours after the estimated restoration time for your supply to fully return.

The areas affected include townlands west of Lowberry Cross including Meeltraun, Cloonfad village, 100 Acres, Clogher Upper, Derrylahan, Cornabanny, Swinefield, Fiddauns, Gorteenacammadil, Tonlegee ( in Mayo), Culkeen, Pollanalty, Ballinross, Mountdelvin, Moigh and surrounding areas.

“We understand how disruptive bursts are and we regret the inconvenience caused. We would like to thank impacted customers for their patience while we work on repairs and restore the water supply as quickly as possible.

“Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours,” said the spokesperson.

Earlier, local councillor Paschal Fitzmaurice described the ongoing issue of water outages in the area as “intolerable” for local people.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact the company on X @IWCare with any queries. 

For updates, people are advised to visit the Supply and Service Updates section of the company's website.